FAQs
Your questions about Synbionyme Products
Synbionyme laboratory products are sold in pharmacies and drug stores. Just use the store search at the top of the site homepage to find the store nearest you.
you may write to us at the following address: Laboratoire Synbionyme – Service Communication – 12-14 Rond Point des Champs Elysées 75008 Paris or send us an e-mail at: contact@synbionyme.fr . We will be pleased to send you literature on our products.
You will find the Best Before date on the inner pack (tube, bottle) and secondary pack (box) in the EXP format: MM/YYYY, the first 2 digits corresponding to the month and the last 4 to the year.
You will find this information on the inner pack (tube, bottle) and secondary pack (box) in the XM format: X representing the number of months you can keep your product after opening it.
Samples are available from your brand- distributing pharmacist. We are unable to answer all of the requests for samples ourselves.
No. None of our formulas are preserved with parabens. All the preservatives used in SYNBIONYME products comply with European regulations.
No. None of our formulas contain BHT.
No. European cosmetics legislation (Directive 76/768 / CEE amended on March 1, 2003) requires manufacturers to use alternative methods to test cosmetic products. In compliance with this Directive, we never test our products on animals.
All of our formulas comply with current European law and have been tested to guarantee excellent results in terms of efficacy and very good tolerance. All of the ingredients SYNBIONYME uses appear on the list of ingredients authorized by European legislation. All of our products are manufactured and tested under strict quality control rules.
